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Mr S.M.

Brighton, Sussex

From the start he was very clear in setting out the issues, keeping me up-to-date with developments and patiently answering my questions. Despite the challenges in the particulars of my case, I was always confident that Jonathan would secure the very best outcome for me. I was proved right.
Dear Jonathan, Thank you for all your hard work on my behalf. The main point of this claim was to prove misdiagnosis – which you have – obviously the money is very much appreciated! I do hope that I won’t need your services again, but I would gladly recommend your firm. Once again thank you for all your hard work, Yours sincerely, Mrs. GW

Mrs. G.W.

London, Greater London

Mr. B. (Client's Litigation Friend)

Cardiff, South Wales

Dear Jonathan, I think it is appropriate at this stage for me to express in writing my very sincere appreciation of the work you have done on T's behalf. I am also personally grateful for the courtesy, patience and helpfulness you have shown me. It has been a great help in a situation where such deep feelings and sensitivities have been involved. I would like to repeat how delighted I was with the way the hearing went yesterday and the Judge's comment confirmed emphatically what a good outcome you have achieved.
I would like to express my thanks for the helpful and professional way you pursued this claim. I hope I don't need your services again, but I would certainly recommend you to anyone else in a similar situation. Thank you once again.

Mr. T.

Brighton, Sussex

Mrs. W.

Herne Bay, Kent

Dear Mr. Austen-Jones, I would like to take this opportunity to thank you for your support and advice over the past three years and for achieving a very satisfactory conclusion to my case for me. I certainly appreciated your efficient manner in arranging all my appointments and for keeping me so well informed of developments. I also found being able to telephone you direct to discuss matters very helpful, in this day of automated telephone services! With much gratitude and thanks.
Dear Jonathan, Our dealings together in this case are now rapidly drawing to a close and I wanted to take this opportunity to thank you personally for all your efforts in reaching this conclusion. I cannot tell you the relief I felt right at the beginning nearly 3 years ago, when you adopted this case and believed in me… Once again my deepest thanks… With my very best wishes.

Mrs. W.

Aylesbury, Buckinghamshire

Mr. M.

Oldham, Greater Manchester

May I take the opportunity of thanking you personally for the manner in which you have handled my claim, keeping me absolutely up-to-date every step of the way… I am most grateful for your professionalism and the efficiency with which you have acted. Thank you.
Thank you for your perseverance in my claim, your excellent advice and recommendations… Should I ever need your services again, I will not hesitate to use your firm.

Mr. V.

Slough, Berkshire

Mrs. F.

Rochdale, Greater Manchester

I would like to take this opportunity to thank you for the time and effort you have spent on my case and for the excellent service I have received. The small details, such as immediate replies to letters etc. make dealing with these kind of situations much easier and therefore thank you once again.
I would like to take this chance to thank you once again, I am most grateful to you for all of your hard work on my behalf. You have turned what could have been for me an awkward and unpleasant situation into one that was in the end quite painless due to your efforts… Thank you once again.

Mr. F.

Cheshunt, Hertfordshire

Miss P.

West Sussex, West Sussex

I am writing to thank you for your expert help and advice. I have received the compensation and thought I should let you know that it has changed my life for the better already.
I feel a debt of gratitude to you with the voracious way you have pursued my claim and find it somewhat enlightening to know that there are still people like yourself prepared to help complete strangers in predicaments like mine.

Mr. I.

South Wales, South Wales

Mr. M.

New Malden, Greater London

I would like to take this opportunity to thank you for all of your help and professionalism in dealing with my claim, considering the mess the situation was in when I came to you and the stress it was causing me, you have managed to sort everything out without any stress and I am sincerely grateful for that. I would not hesitate to recommend you.
May I take this opportunity to extend to you my heartfelt thanks for all your effort that you have put into achieving this successful result on my behalf. As I stated to you in an earlier letter I felt that the case had reached a point of stagnation and without your injection of enthusiasm I feel that the conclusion could have been somewhat different.

Mr. E.

Shepton Mallet, Somerset

Miss R.

Salford, Greater Manchester

A very big thank you to you for all of your help and guidance throughout the claim. I have always been very happy with all your advice.
Dear Jonathan, Thank you for all your time and help over the last 3 years. I could not have wished for anyone better to represent me. Although there were some unexpected turns and tears you guided me through it all. I was very pleased with the outcome and know it was all down to your hard work. If I ever know anybody who is in need of a solicitor I would have no hesitation in recommending you. Once again many thanks.

Mrs. C.

Brighton, East Sussex

Mrs. P.

Bristol, South West England

As this now concludes our claims in respect of the accident, I would like to offer my thanks to you for acting for us and for the excellent way in which you have kept us informed of progress and supported us through the process.
I would like to thank you very much for all your efforts on my behalf. The accident profoundly affected my life and still does but much less so. No money can recompense the pain and resulting tiredness, frustration and ill humour. But it will enable me to take work a little easier, afford a holiday and take time out with my family, the most precious thing in the world to me.

Mr. T.

North London, England

Mr. J.

Hertfordshire, Southern England

I cannot thank you enough for the competent manner in which my case has been handled from beginning to end. I feel the amount offered has been due to the perseverance, professionalism and presentation of my case by you and your company.
K and I would both like to thank you very much for the way you handled B's case. It was dealt with very efficiently and you were always very helpful on the telephone and took time to explain things to us in detail. We wouldn't hesitate in instructing you again in the future. Thank you again.

Mrs. E. (Client's Mother and Litigation Friend)

Kent, England